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CEO Transition: Navigating Change in Scale-Up Companies

  • Writer: Alastair Hayes
    Alastair Hayes
  • Mar 25
  • 2 min read

Over time, businesses evolve. The fast-moving, flexible nature of a startup gives way to the structured demands of a scale-up. What worked in the early days—fluid roles, instinct-driven leadership, and personal relationships—becomes a roadblock to sustainable growth.


For many companies, this is when a difficult truth emerges: the CEO who founded the business may not be the right leader to take it to the next level. This isn't a failure—it’s a natural part of growth. Experience in large-scale operations, stress management, leadership expertise, and the ability to navigate complex business structures are all critical at this stage.


The "If Only" Problem


Too often, Founders make decisions based on past realities or an idealized vision of how things should be. This leads to the "if only" problem: If only we had more funding… If only we had better hires… If only the market hadn’t shifted.


But scaling isn’t about wishing—it’s about adapting. Growth means moving beyond personal relationships as the glue that holds the company together. Structure, accountability, and clearly defined roles become essential. If these aren’t put in place, the company risks stagnation or, worse, collapse.


"The pessimist complains about the wind. The optimist expects it to change. The leader adjusts the sails." - John Maxwell 

The Founder-to-CEO Transition


Typically, this transition point happens within the first five years. The challenge? Separating the founder’s role as the visionary from their responsibilities as CEO. Without external support, this shift can be extremely difficult.


Here’s what needs to be crystal clear:


  • Who owns what? The founder must define their future role—whether as an advisor, board member, or something else entirely.

  • Who makes the calls? A structured leadership framework must outline who has the authority to make final decisions.

  • What’s the transition timeline? A clear, agreed-upon schedule prevents backsliding and confusion.

  • How do we measure success? Defining success metrics for the new CEO ensures accountability and alignment.


Why The Joint CEO Models Fail


If you're considering a joint CEO structure—don’t. History tells us this doesn’t work. Whether in ancient Rome or at Salesforce, split leadership leads to power struggles, diluted authority, and strategic paralysis. A single, decisive leader is essential.


Without careful planning, a poorly executed CEO transition leads to chaos. The company flounders, and before long, the former CEO is dragged back into decision-making—undermining the new leader and creating a cycle of instability, and nobody wants that.


"Leaders don't create followers, they create more leaders." - Tom Peters

Finally, Find Help


Guiding Founders through this transition is essential, ensuring leadership structures, accountability, and long-term success. If your company is at this pivotal moment, finding the right person with the right skills is critical to making the shift smooth, strategic, and successful.




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